DeMcar Go ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application DeMcar Go (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.
We may collect information about you in a variety of ways. The information we may collect via the App includes:
Personal information, such as your name, email address, phone number, and demographic information, that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App, such as chat, posting messages in comment sections, or sending feedback.
If you are a driver, we may collect additional information, including your driving license, vehicle registration, insurance information, and background check results.
For delivery services, we may collect information regarding the packages, pickup and drop-off locations, and contact details of recipients.
We may collect precise geolocation data to provide our services. If you wish to change our access or permissions, you may do so in your device’s settings.
Details of transactions you carry out through the App and the fulfillment of your orders, including payment information.
We may collect information about your use of the App, such as the features you use, the pages you visit, and other interactions with the App.
We use the information we collect in the following ways:
To facilitate and manage your use of the App, including to process your transactions and payments, provide customer support, and deliver services requested by you.
To understand and analyze usage trends and preferences, improve the App’s performance and development, and create new features.
To communicate with you, including sending you updates, notifications, and other information related to your use of the App.
To ensure the safety and security of our users and services, including verifying your identity and preventing fraudulent activities.
To comply with legal obligations, resolve disputes, and enforce our agreements.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may disclose your information to comply with applicable laws and regulations, legal processes, or governmental requests.
We may disclose your information to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Depending on your location, you may have the following rights regarding your personal information: